Retail & Services · Lucknow
Cross-Branch Booking App for a Lucknow Salon Chain
Built a customer booking app and staff scheduling dashboard for a 4-branch salon chain that was losing bookings to phone-call double-bookings.
+28%
Repeat bookings
−41%
No-show rate
4
Branches unified on one system
01 / The Problem
Each branch took bookings over the phone independently, with no shared calendar. Double-bookings and no-shows were common, and management had no visibility into which stylists were overbooked.
02 / The System
A customer-facing booking app paired with a shared scheduling dashboard across all branches, with automated WhatsApp reminders to reduce no-shows.
03 / Tech Stack
- React Native
- Firebase
- Node.js
- Cloud Functions